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Privacy Policy
Last updated: 5-11-2026
Nel Blu Media ("Nel Blu", "we," "our," or "us") — a brand of Nel Blu Group LLC — is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Nel Blu Media.
This Privacy Policy applies to our website and associated subdomains (collectively, our "Service") and to our application, Nel Blu Media. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.
INFORMATION WE COLLECT
We collect various types of information when you use our Service, including:
Personal Information You Choose to Provide
When you subscribe, contact us, or fill out a form, you give us information such as your name, email address, and anything else you voluntarily choose to share.
Website Use and Email Engagement Information
We collect information on how you interact with our website and emails, including:
Additional Information
We may collect other data from third parties:
HOW WE USE YOUR INFORMATION
We use information to deliver our newsletter and respond to inquiries; personalize content; analyze and improve our services; process payments and prevent fraud; send transactional and marketing communications; and comply with legal obligations.
Under GDPR, we rely on performance of a contract, your consent (which you may withdraw at any time), our legitimate interests in operating our business, and compliance with legal obligations.
HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share your information in the following situations:
Service providers
We partner with trusted third-party providers to support our business, such as:
These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.
Legal Obligations and Protection
We may disclose information to comply with legal requirements, protect rights and property, and ensure user and public safety.
Corporate Transactions
In the event of a merger, asset sale, or business restructuring, we may share or transfer data to our successors, subject to this Privacy Policy.
LINKS TO THIRD-PARTY WEBSITES
Our Service may link to other sites, which have separate privacy policies. We are not responsible for the practices of these external websites and encourage you to review their privacy policies before providing any information.
YOUR RIGHTS
For access, corrections, deletion requests, or to exercise any of your data rights, contact us at [email protected].
You may withdraw or unsubscribe from marketing emails using the link in any email, opt out of non-essential cookies in your browser, and use Global Privacy Control (GPC) — we honor recognized GPC signals where required.
CALIFORNIA RESIDENTS' RIGHTS
In accordance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:
We do not sell personal information. To exercise your rights, contact [email protected].
EU/UK residents have rights under GDPR/UK GDPR, including the right to lodge a complaint with a supervisory authority. We transfer EU/UK data to the U.S. under appropriate safeguards such as Standard Contractual Clauses.
RETENTION
We will retain personal information until after we determine that we no longer need it to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period of time. To provide security and business continuity for the activities described in this Privacy Policy, we make backups of certain data, which we may retain for longer than the original data.
DATA SECURITY
We have implemented certain measures as part of an effort to help secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, no information transmission or storage method is completely secure. We cannot guarantee the security of your information. Any transmission of information is at your own risk.
CHILDREN'S PRIVACY
Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If we discover we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us and we will delete it.
CHANGES TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy to reflect changes to our practices. The date at the top of this policy indicates when it was last updated. For significant changes, we will notify you via:
We encourage you to review this policy periodically. Your continued use of the Service after changes to the Privacy Policy constitutes acceptance of the updated terms.
CONTACT INFORMATION
For questions, requests, or concerns regarding this Privacy Policy, or to exercise your privacy rights, please contact us at [email protected].
Nel Blu Media
c/o Nel Blu Group LLC
936 SW 1st Ave, Suite 944
Miami, FL 33130
Nel Blu™ is a brand of Nel Blu Group LLC.